Q: What types of industrial storage systems do you specialize in?
A: We focus on light/medium duty racks and heavy-duty pallet racking, cantilever racks, drive-in/drive-through systems, and mezzanine flooring designed for warehouses and logistics centers.
Q: Can your racks accommodate specific warehouse layout requirements?
A: Yes. We provide custom engineering solutions including layout design calculations, and capacity optimization for your specific warehouse configuration.
Q: What is your minimum order quantity (MOQ)?
A: MOQ varies by product. Standard items have a lower MOQ, while customized solutions may require a higher volume. Contact us for specific details.
Q: How long does it take to receive a quote?
A: We typically respond within 24 hours with a detailed quotation, including product pricing, shipping cost, and delivery time.
Q: Do you provide installation guidance or technical support?
A: Yes. We offer assembly manuals, video guides, and remote support to help you set up your shelving systems efficiently.
Q: How do you ensure quality control?
A: We implement strict QC checks at each production stage, from material selection to final packaging. Third-party inspections are welcome.
Q: What payment terms do you accept?
A: We accept T/T (bank transfer), a deposit is required to start production.
Q: How are large rack systems typically shipped?
A: Bulk shipments are usually delivered by sea freight for international orders. We optimize packaging to maximize container space and minimize shipping costs.
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