Q: What types of shelving solutions do you offer?
A: We provide a wide range of commercial storage products, including standard and custom supermarket shelving, warehouse racks, retail display solutions, checkout counters and shop trolleys. All products can be customized in size, load capacity, and finish.
Q: Can you produce shelving according to our specific dimensions?
A: Yes. We specialize in custom-made shelving tailored to your space and functional requirements. Just share your layout or specifications, and our team will propose a solution.
Q: Are your products suitable for heavy loads?
A: Absolutely. Our heavy-duty and industrial shelving units are designed to withstand significant weight. Each product comes with clear load capacity guidelines.
Q: What is your minimum order quantity (MOQ)?
A: MOQ varies by product. Standard items have a lower MOQ, while customized solutions may require a higher volume. Contact us for specific details.
Q: What payment terms do you accept?
A: We accept T/T (bank transfer), a deposit is required to start production.
Q: How long does it take to receive a quote?
A: We typically respond within 24 hours with a detailed quotation, including product pricing, shipping cost, and delivery time.
Q: Do you offer international shipping?
A: Yes, we ship globally via reliable sea freight providers. We handle all export formalities.
Q: What is your average delivery time?
A: Sample orders: 3–5 days. Bulk orders: 15–25 days after confirmation, depending on quantity and customization. Exact timelines will be provided with your quote.
Q: How are products packaged?
A: Products are securely packed in export-grade carton boxes, reinforced with foam or wooden supports for heavy items. We ensure safe transit to prevent damage.
Q: Do you provide installation guidance or technical support?
A: Yes. We offer assembly manuals, video guides, and remote support to help you set up your shelving systems efficiently.
Q: How do you ensure quality control?
A: We implement strict QC checks at each production stage, from material selection to final packaging. Third-party inspections are welcome.
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